Property ID: DH24
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico
Phone: 52-322-176-1431
Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience.Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spas, Tennis, Golf and Safety Deposit Box.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Languages spoken onsite (English, Spanish)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Proximity: Onsite
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach (Onsite)
Beach facilities (Onsite)
Bicycling (Onsite)
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Cultural Sites ()
Entertainment / Nightlife (Onsite)
Fishing (10 Miles)
Golf (Onsite)
Golf - miniature (28 Miles)
Helicopter/airplane sightseeing
Hiking (Onsite)
Historical Areas (55 Miles)
Jet skiing (Onsite)
Lake (Onsite)
Parks/Zoos (4 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball
Running track/path (Onsite)
Scuba Diving
Shopping (Onsite)
Snorkeling (Onsite)
Squash
Tennis (Onsite)
Theme Park (15 Miles)
Volleyball (Onsite)
Water park
Water Skiing (Onsite)
Windsurfing (9 Miles)
Wineries (Onsite)
At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel units for up to 2 adults and 2 children under 12 years old, with 1 king or 2 double beds.1 bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette; 1BR 05/04 units are suitable for 3 adults and 2 children or 2 adults and 3 children. 2 bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette, are suitable for 6 Adults + 2 Children.
Cancun - CUN (22 Miles)
Airport Shuttle Service Available: Yes
Cancun Intl. Airport is 20 miles (32km) from the resort. From the airport turn Right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the resort. Vidanta offers transportation from airport to resort for a low fee per person. Please contact 01800-292-9446 or 322-176-1485 for payment, after payments members can schedule the transfer and pre-register at https://precheckin.vidanta.com/home.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Wednesday, Tuesday, Monday, Sunday, Saturday, Friday
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Hours: 12:00am - 12:00am
Front Desk Available 24 Hours
Mandatory Environment Tax is 28.87 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply to HTL and 1BEDROOM units.
Mandatory Environment Tax is 57.74 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply for 2BEDROOM units.
Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory State Lodging tax is 5 %, . Cash or Credit is accepted.
Resort amenities fee is 300.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per 1B unit per reservation for the first unit confirmed.
Resort amenities fee is 450.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per 2B unit per reservation for the first unit confirmed.
Resort amenities fee is 150.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per Hotel unit per reservation for the first unit confirmed.
Resort amenities fee is 150.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per Studio unit per reservation for the first unit confirmed.
Minimum age check-in is 18.
Hotel units are recommended for 2 adults and 2 children under 12 years of age
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Reservations made less than 48 hrs prior to the check-in date will not be accepted. Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will have the RCI reservation 72 hours after it has been confirmed. For discounts on tours or entertainment attractions, send an email to contacto@rcitravel.com.mx or call from Mexico at 5283-0973; & from the USA at 001844-8582517.
Joint members must contact RCI before booking for special instructions. Prepay the resort fee 48 hours after booking and 30 days before check-in by accessing the email sent by Vidanta resorts with instructions to pay it online or calling 866-PAYNOW1/ 866-729-6691. *For more details about Resort Fee benefits please visit www.premiumvacationbenefits.com. Resort Fee does not cover local taxes.
The limited-time waivers (1 in 3-year rule, guest certificates & multiple/consecutive units) do not include the mandatory resort fee that applies & must be paid according to the unit confirmed. Multiple units require a guest certificate starting with the second unit.
Security deposit required upon check-in at the resort.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Credit card imprint required upon check-in at the resort.
Fees or deposits are charged for some amenities.
Vidanta properties can only be confirmed once every 3 years (anniversary year). Rules are verified by name and account, and violations will be canceled. For A LIMITED time, an exception to this rule allows members to travel back into this resort through a check-in date of December 31, 2025. The resort also allows additional multiple or consecutive units and guest certificates.